Privacy Policy.
Pierce Refrigeration is committed to your privacy protection.

Effective Date: June 1, 2025

1. Introduction

Welcome to Pierce Refrigeration, Inc. ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.piercerefrig.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy in conjunction with our Terms and Conditions.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: such as your name, email, phone number, and other information you voluntarily provide.
• Derivative Data: including IP address, browser type, operating system, and access times.
• Cookies and Tracking Technologies: to personalize your experience and improve our website.

3. Use of Your Information

Pierce Refrigeration, Inc. may use the collected information to:

• Provide and maintain our website;
• Communicate with you, including appointment scheduling and updates;
• Send SMS messages related to appointments (see below);
• Comply with legal obligations.

4. SMS Messaging and Opt-out Instructions

Pierce Refrigeration, Inc. may send SMS (text) messages to your provided phone number for:

• Appointment confirmations
• Appointment updates
• Appointment reminders
• General informational messages

Message Frequency: Approximately 2 messages per appointment.

Message & Data Rates: Standard carrier rates may apply. Contact your provider for details.

You may opt out by replying “STOP” or emailing us at info@piercerefrig.com. If you do Opt-out, no further messages will be sent.

5. Disclosure of Your Information

• With trusted service providers to perform business functions.
• As required by law or to protect rights.
• In the event of a business transfer or merger.

6. Security of Your Information

We use administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure.

7. Your Privacy Rights

You may have rights under applicable privacy laws to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

8. Third-Party Websites

We are not responsible for the privacy practices of external sites linked from our website.

9. Children's Privacy

We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with a new “Effective Date” at the top of this page.

11. Related Policies

For more information, please also review our Terms and Conditions.

12. Contact Us

Pierce Refrigeration, Inc.
439 East Center Street
P.O. Box 40
West Bridgewater, MA 02379
508-586-1088
📧 info@piercerefrig.com
🌐 www.piercerefrig.com