Terms and Conditions

Effective Date: June 1, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the services offered by Pierce Refrigeration, Inc. through our website www.piercerefrig.com, including communications delivered via SMS (text messaging).

2. Types of Messages You May Receive

By providing your phone number to Pierce Refrigeration, Inc., you consent to receive the following types of SMS text messages:

• Appointment confirmations
• Appointment reminders
• Updates related to your scheduled services
• General informational messages
• Marketing and promotional messages (only if you opt in)

3. Message Frequency

Message frequency will vary depending on your interactions with us. You can typically expect to receive approximately two (2) messages per appointment.

4. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier and plan. Please consult your wireless service provider for details.

5. Opting Out

You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive. If you do Opt-out, no further messages will be sent. For additional support, reply "HELP" or contact us at info@piercerefrig.com.

6. Customer Care

For assistance or more information about our SMS communications or services, contact us at:

7. Modifications

Pierce Refrigeration, Inc. reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.